FAQ

FAQ

SHIPPING

DO YOU SHIP TO MY COUNTRY?

WHAT SHIPPING METHODS DO YOU USE?

WHEN WILL MY ORDER ARRIVE?

WHY IS MY ORDER COMING FROM PRC AND NOT FROM AUSTRALIA?

WHY IS MY TRACKING INFORMATION NOT UPDATING?

HOW TO TRACK MY ORDER?

WHAT IS THE DIFFERENCE BETWEEN PROCESSING AND SHIPPING TIME?

PAYMENTS

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

HOW SECURE IS THIS STORE?

RETURNS

WHAT IS YOUR RETURN POLICY?

SIZING

HOW DO YOUR SIZES RUN?

OTHER QUESTIONS

WHERE IS YOUR STORE LOCATED?

IS YOUR STORE LEGITIMATE?

CAN I MODIFY MY ORDER?

HOW DO I PLACE AN ORDER?

COLLABORATION

DO YOU OFFER COLLABORATION OPPORTUNITIES?



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